Refund and Return Policy:
At Indo web agency, we strive to provide high-quality website development services to our valued customers. We are committed to delivering exceptional results and ensuring customer satisfaction. However, please review our refund and return policy outlined below:
Development Service Guarantee: We do not offer a guarantee for refunds on our development services once the project has been initiated, as it involves significant time, effort, and resources. We dedicate our expertise and resources to meet your specific requirements and deliver a satisfactory end product.
Refunds for Unfulfilled Services: In the unlikely event that we are unable to deliver the agreed-upon services within the specified timeframe or as outlined in the project scope, we will assess the situation on a case-by-case basis. If it is determined that we have been unable to fulfill our obligations, a refund may be considered.
Refund Eligibility: Refunds will only be granted if we fail to deliver the agreed-upon services within the given timeframe or project scope. It is essential that any issues or concerns regarding our services are promptly communicated to us, allowing us the opportunity to address and resolve them effectively.
Refund Request Timeframe: If a refund is applicable, it must be requested within 30 days from the date of project initiation. Any refund requests made after this period may not be considered.
Non-Refundable Circumstances: Please note that refunds will not be granted under the following circumstances:
Changes in project requirements or scope initiated by the customer.
Delays or failures resulting from factors beyond our control, including third-party services, hosting providers, or client-provided content.
Dissatisfaction with design or subjective elements, as we strive to accommodate your preferences and provide revisions based on your feedback
Refund would be initiated in 14 days
Process for Refund Requests: To request a refund, please contact our customer support team at refund@indowebagency.in. Provide detailed information regarding the nature of the issue, timeline, and any supporting documentation. We will review your request and respond within a reasonable timeframe.
Please remember that our primary goal is to ensure customer satisfaction and deliver high-quality website development services. We are committed to resolving any concerns or issues promptly and professionally. If you have any questions or need further clarification, please do not hesitate to reach out to our customer support team.